PERSONAL DATA YOU PROVIDE WHEN VISITING ALBERGOSANTANNA.IT

Serpagli Srl collects Personal Data entered by users on Serpagli Srl websites, for example when completing the contact form or booking form.
Such data may include:

Contact Form – Information Request – We DO NOT store this data in any database
· Contact information such as first name, last name, telephone number and email address.

Booking Form – We DO NOT store this data in any database
· Contact information such as first name, last name, city and email address. Telephone or mobile number, arrival and departure dates, number of adults and children.

PERSONAL DATA SHARED DURING OTHER INTERACTIONS
If you contact Serpagli Srl or request information from us, you may be asked to provide your contact details in addition to any Personal Data relevant to your request.

INFORMATION THAT MAY BE COLLECTED AUTOMATICALLY
When you use Serpagli Srl websites, we may also automatically collect certain information about your use of the website and your device, as described below.

IP ADDRESS
When you visit Serpagli Srl websites, we do not record your IP address for statistical purposes, as we have enabled anonymised statistical data collection through Google Analytics.

COOKIES AND OTHER TRACKING TECHNOLOGIES
Why do we use cookies on our website?

We use cookies to improve the user experience and make browsing our website faster and easier. We use analytics cookies to collect aggregated information about the number of users and how they use the website.

TYPES OF COOKIES

Technical Cookies
We use technical cookies on this website. These cookies are used to manage user sessions (for example, login to the CMS/control panel).

Analytics Cookies
This website uses analytics cookies (Google Analytics by Google, Inc. (“Google”)) to collect aggregated information about the number of users, how they visit the website and to improve the website's performance.
Google Analytics data collected by this website is anonymised (using the function gtag('config', 'ID', { 'anonymize_ip': true }); or ga(‘set’, ‘anonymizeIp’, true);).
(These cookies are treated in the same way as technical cookies pursuant to the Italian Data Protection Authority's provision of 8 May 2014.)
More information: https://www.google.it/policies/privacy/partners/
To disable Google Analytics, please follow this link: https://tools.google.com/dlpage/gaoptout
 

Third-Party Cookies
Third-party cookies are set by a website other than the one you are currently visiting and are stored on servers other than those of the website being visited. These often include cookies from social networks and third-party services such as YouTube, Google Maps, Facebook, PayPal, Twitter, Google+ and others. These cookies are not directly controlled by this website.
This website may use third-party cookies to improve the user experience.
Facebook – Privacy information: https://www.facebook.com/help/cookies/
Facebook – Settings: to remove cookies installed by Facebook from your browser, log in to your account and access the Privacy section.
Facebook (settings): log in to your account and access the Privacy section.
Twitter – Privacy information: https://support.twitter.com/articles/20170514
Twitter (settings): https://twitter.com/settings/security
LinkedIn – Privacy information: https://www.linkedin.com/legal/cookie-policy
LinkedIn (settings): https://www.linkedin.com/settings/
Google+ and Google Maps – Privacy information: https://www.google.it/intl/it/policies/technologies/cookies/
Google+ and Google Maps (settings): https://www.google.it/intl/it/policies/technologies/managing/
YouTube – Privacy information: https://www.google.it/intl/it/policies/privacy/
YouTube (settings): https://www.google.it/intl/it/policies/privacy/
PayPal – Privacy information: https://www.paypal.com/it/webapps/mpp/ua/privacy-full
Tripadvisor – Privacy information: https://www.tripadvisor.it/pages/privacy.html

Profiling Cookies
Profiling cookies are used to create user profiles and to send advertising messages in line with the preferences expressed by users while browsing the Internet.
Profiling cookies are NOT used on this website.

Managing and Disabling Cookies

Users can choose whether or not to accept cookies through their browser settings.

Disabling third-party cookies does not affect the ability to browse this website.
They can also be disabled using the “Cookie Settings” plugin at the bottom of the page.

Cookie settings can be configured specifically for different websites and web applications. In addition, the most popular browsers allow users to configure different settings for first-party and third-party cookies.

Chrome: https://support.google.com/chrome/answer/95647?hl=it

Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie

Internet Explorer: https://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9

Opera: https://help.opera.com/Windows/10.00/it/cookies.html

Safari: https://support.apple.com/kb/HT1677?viewlocale=it_IT

PLEASE NOTE: Browser interfaces and commands for managing general settings change frequently. For newer versions of the software you use, please refer to the instructions available on the respective developers' websites.

COOKIE STORAGE DURATION
Cookie consent, unless withdrawn using the “Cookie Settings” plugin available at the bottom of the page, will remain valid for 30 days.


STATISTICAL MONITORING OF WEBSITE VISITS
If you do not want Google Analytics to use your data, you can install the Google Analytics opt-out browser extension, available from the Google Analytics opt-out page.
This Serpagli Srl website is configured to respond to “Do Not Track” signals received from browsers.

TRACKING ON MOBILE DEVICES
If you use a mobile device to access and use Serpagli Srl websites, in addition to the other information described above, we may collect the following information specific to your mobile device: device type, hardware type, Media Access Control (“MAC”) address, International Mobile Equipment Identity (“IMEI”), the version of your mobile device's operating system, the platform used to access or download content from the Serpagli Srl website (for example, Apple, Google, Amazon or Windows), location information and information about your device usage and your use of Serpagli Srl websites. Your IP address is anonymised and is therefore not transmitted to third parties.

THE DATA CONTROLLER AND PERSON RESPONSIBLE FOR DATA PROCESSING IS:
Serpagli Srl
Email: INFO@ALBERGOSANTANNA.IT
VAT No.: 01856520349

SECURITY
Serpagli Srl uses appropriate measures to protect and secure Personal Data. However, whenever data is shared online, there is always a risk that an unauthorised third party may gain access to it.

PROTECTION OF YOUR RIGHTS
For any requests for clarification, verification or action regarding your data, please send an email to the address indicated above. You will receive an appropriate response within 30 days.

PLACE OF DATA PROCESSING
Processing related to the web services provided through this website takes place at the facilities of the hosting provider Seeweb Srl, where the server is located. Data is processed only by employees, collaborators or persons authorised to process data by the Data Controller, or by persons responsible for occasional maintenance operations. Data may also be viewed by the company responsible for managing the website, solely where technical access is required for the maintenance and management of the server and website.

No data resulting from the web service is communicated or disseminated. Personal Data provided by users who submit requests for information or materials is used solely for the purpose of providing the requested service and is disclosed to third parties only where strictly necessary for this purpose.

BACKUP
An encrypted backup of the website and database is stored on the servers of Seeweb Srl (the hosting provider).